How Will My Order Ship?
We’ve carefully selected the shipping options for each product on our site to ensure you receive the fastest, safest, and most reliable delivery service possible. Each item’s delivery options will be noted on its product page, as well as in the shopping cart.
Any Exceptions I Should Be Aware Of?
Deliveries are not typically made on Saturdays or Sundays
We cannot ship to P.O. Boxes or Military APOs
If you live in a non-contiguous U.S. state or territory—in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands—additional fees or shipping restrictions may apply
Signatures are not required for Small Parcel deliveries, but the decision to leave your package will ultimately be at the discretion of the delivery carrier. If you have any special delivery instructions, we recommend placing a note on your door on the delivery date with your name, request, and tracking number.
Deliveries will be completed by UPS or FedEx. Available shipping options will be noted in your Shopping Cart.
We want to make sure your order gets to you safe and sound. For items that are too large or fragile to be delivered via UPS/FedEx, we partner with carriers specializing in the transportation and delivery of Large Parcel freight so you can be rest assured that your order is being handled with the utmost care from the moment it leaves the warehouse.
When Will My Order Arrive?
Every product on our site has an estimated Lead Time – the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. Each lead time varies based on many different factors.
For Small Parcel shipments within the United States, delivery usually takes between 1 and 6 business days (except for USPS which ships in 1-10 business days). Call us if you have any questions or concerns.
For Large Parcel Deliveries, delivery usually takes between 3-6 business days from the time your items leave the warehouse.
Click on the ” Track Packages” link in the Orders section on the Welcome page of My Account.
If you have more than one order that has shipped, select the specific order on the next page that you’d like to track items from. If the items you’d like to track have been shipped, the tracking information will be displayed for you here.
Items marked FREE SHIPPING! on the product page will ship for free! In order to keep your costs down and our pricing simple, we either provide free shipping or, in certain cases, charge shipping per item. This charge, if any, is indicated in your shopping cart and covers ground shipping within the contiguous United States. We won’t surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay, with one exception: if you are shipping an order to Alabama, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Texas, Utah, Washington, we are required to charge sales tax.
Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.
Order Amount for promotional shipping doesn’t include, and offer doesn’t apply to, gift cards, bulk orders, applicable shipping charges, international fees, or sales tax. Shipping surcharge applies to AK, HI, and U.S. Territories. Some items have specific shipping charges and are not eligible towards the qualifying amount for the reduced shipping rates or free shipping. Other eligible item(s) in your cart at time of checkout will still count towards the qualifying total.
We keep it simple–our pricing is straightforward and all-inclusive, which saves you time and energy.
Shipping To Multiple Addresses
We want to save you time, so we offer you the ability to send products to more than one address within one order.
It is easy to send your order to multiple addresses. For each item you add to your Shopping Cart you can select a recipient. You can also change a recipient during Checkout. Simply enter an address for each recipient, or select an address from your Address Book.
You can even change the shipping address of an item after your order has been placed, Simply Give Us A CALL or shoot us a message. (Please note that unfortunately, we will be unable to change the address for any items that have already shipped out of the warehouse.)